OTRS import

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Getting Started
    • None
    • 2

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a system administrator I need to migrate (import) our current OTRS installation to Jira Service Desk (just like other importers you made for your other products: Wikis to Confluence or many issue trackers to Jira) to retain old tickets for historical reasons, import customers, configs, etc.

              Assignee:
              Unassigned
              Reporter:
              Stefano Coletta
              Votes:
              13 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: