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  1. Jira Service Management Cloud
  2. JSDCLOUD-801

Allow customers to view all tickets permissoned for their viewing through Service Desk

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Suggestion: The point of the service desk is to get people into a friendly customer portal and within that context customers should be able to view all issues they have permissions to view.

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          is related to

          Suggestion - JSDCLOUD-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal

          • Closed

          Suggestion - JSDSERVER-801 Allow customers to view all tickets permissoned for their viewing through Service Desk

          • Closed

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              Unassigned Unassigned
              jgiles@atlassian.com James Giles IV (Inactive)
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