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  1. Jira Service Management Data Center
  2. JSDSERVER-801

Allow customers to view all tickets permissoned for their viewing through Service Desk

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Suggestion: The point of the service desk is to get people into a friendly customer portal and within that context customers should be able to view all issues they have permissions to view.

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          is related to

          Suggestion - JSDSERVER-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal

          • Closed
          relates to

          Suggestion - JSDCLOUD-801 Allow customers to view all tickets permissoned for their viewing through Service Desk

          • Closed

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              Unassigned Unassigned
              jgiles@atlassian.com James Giles IV (Inactive)
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