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Suggestion
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Resolution: Duplicate
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None
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Suggestion: The point of the service desk is to get people into a friendly customer portal and within that context customers should be able to view all issues they have permissions to view.
- is related to
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JSDSERVER-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal
- Closed
- relates to
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JSDCLOUD-801 Allow customers to view all tickets permissoned for their viewing through Service Desk
- Closed