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  1. Jira Service Management Cloud
  2. JSDCLOUD-746

Populating data based on responses

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      While working with a client they requested that depending on what is selected in the first field, that this would determine what other fields appear (auto-fill options to be enabled, especially in cascaded fields).

      The reason for this was to remove unnecessary optional fields from the Customer Portal, and ensure only the information they needed to complete would appear in front of them.

            Unassigned Unassigned
            6357d15fa00b Kevin Coughlan
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