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Bug
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Resolution: Fixed
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Medium
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20
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Severity 3 - Minor
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2
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Summary
- When using the new help center in a non-English language, the language in the date picker is displaying in English
- On the old help center, the name of the day/month is translated correctly
Environment
- Jira Service Desk
- "new help center" enabled
Steps to Reproduce
- Navigate to the customer profile page by clicking on the user's avatar > Profile(https://<instance_name>.atlassian.net/servicedesk/customer/user/profile) and change the language to a non-english language
- Create a new request in the help center
Expected Results
- The calendar is displayed in the correct language
Actual Results
- The calendar is displayed in English
- Not highlighted in the screenshot, but the days are also in English
Notes
- This issues only happen in the "new help center"
- In the example above, the "Use ISO8601 standard in Date Picker" setting is set to "Yes". The "Use ISO8601 standard in Date Picker" setting also has no effect on the date picker in the "new help center"; Jira settings > System > Look and feel(https://<instance_name>.atlassian.net/secure/admin/LookAndFeel!default.jspa)
Workaround
This Workaround is obsolete
- is cloned from
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JSDCLOUD-6851 New help center: date picker format not aligned with Jira settings
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- Closed
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- is duplicated by
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JRACLOUD-90975 Unable to create issue if date time picker field is used in Japanese UI
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- Closed
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- relates to
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DS-4596 Loading...