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  1. Jira Service Management Cloud
  2. JSDCLOUD-640

jira service desk: bug in reporting when exporting SLA's into excel

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Details

    • Bug
    • Resolution: Duplicate
    • Medium
    • SLA
    • None

    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      Dear support,

      I have run into bug when exporting SLA’s in excel https://jira.atlassian.com/browse/JSD-149.

      Export to word is not much more useful.

      Im not able to find version we use ( https://servicedeskixor.atlassian.net)
      When will be this bug fixed or is there a workaround available?
      We will re-evaluate usage of Jira service desk ( as we use trial now ) based on your feedback, as reporting is quite crucial for us and our clients.

      Thanks in advance

      Attachments

        1. JIRA.doc
          14 kB
        2. JIRA-5.xls
          25 kB

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-149 SLA values are incorrect when exported into Excel

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-640 jira service desk: bug in reporting when exporting SLA's into excel

          • Medium - Medium priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              855613189943 Klara Satinova
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              Dates

                Created:
                Updated:
                Resolved: