[JSDCLOUD-6281] Include the email address instead of the QM code for JSD customers on the CSV export - Create and track feature requests for Atlassian products.

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Details

Type: Suggestion
Status: Gathering Interest (View Workflow)
Resolution: Unresolved
Component/s: Accounts Integration (Signup, Invite, Login, Logout, Reset Password, Profile)
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UIS:
3
Support reference count:
8
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Description

Problem Definition

Because of GDPR, user CSV export now does not include the username anymore for portal-only Jira Service Desk users but include the QM code.

Suggested Solution

Replace the QM code by a GDPR-compliant information that would be more useful and user readable.

Attachments

Issue Links

is related to

JRACLOUD-72001 Include the email address instead of the ID for reporters and watchers on the CSV export

Gathering Interest

relates to

JRACLOUD-72088 CSV export contains username for user picker field like reporter and assignee fields

Closed

JSDCLOUD-6119 Replace qm <code> with Email Address When A Customer is Mentioned in the Comment

Long Term Backlog

causes: JST-489201 Loading...

mentioned in: Page Loading...; Page Loading...; Page Loading...

(2 mentioned in)

Activity

People

Assignee:: Benjamin Paton

Reporter:: Manu

Votes:: 88 Vote for this issue

Watchers:: 73 Start watching this issue

Dates

Created:: 05/Jul/2018 10:36 AM

Updated:: 16/Apr/2022 2:13 AM