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Because of GDPR, user CSV export now does not include the username anymore for portal-only Jira Service Desk users but include the QM code.
Replace the QM code by a GDPR-compliant information that would be more useful and user readable.
Include the email address instead of the ID for reporters and watchers on the CSV export
CSV export contains username for user picker field like reporter and assignee fields
Replace qm <code> with Email Address When A Customer is Mentioned in the Comment