Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-6264

History should be set when each approver approves a transition

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Fixed
    • Approvals
    • None
    • 9
    • 2
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Definition

      When there are multiple required approvers added in a transition, Issue History and Activity is not updated until all approvers have approved the transition. It would be useful to have a history item set for each of the approves, so that the users would know when each approver has approved the issue for auditing purposes

      Suggested Solution

      JSD should log each approvers action as a system event, and log a history event for each action applied by the individual approver, So that when the approval action is completed per user a timestamp is included for review and audit.

            a620038e6229 Jehan Gonsalkorale
            emccutcheon Earl McCutcheon
            Votes:
            66 Vote for this issue
            Watchers:
            24 Start watching this issue

              Created:
              Updated:
              Resolved: