Ability to disable "Don't notify me" option from the Portal and email

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      Problem Definition

      Currently, Jira Service Desk allows users to turn off the notification of a specific ticket. Due to this action, the user may miss out some important updates.

      Portal:

      Suggested Solution

      Allow admin to decide whether to enable/disable this option for each project.

      Why this is important

      • In some cases, the company uses Jira Service Desk to support the internal users (employees). Thus, the management would like the employee to receive the notifications at all time.

        1. image (2).png
          15 kB
          Paulo F.
        2. screenshot1.png
          48 kB
          Ting
        3. screenshot-1.png
          25 kB
          Paulo F.

            Assignee:
            Unassigned
            Reporter:
            Ting
            Votes:
            159 Vote for this issue
            Watchers:
            86 Start watching this issue

              Created:
              Updated: