Details
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Suggestion
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Resolution: Unresolved
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None
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52
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3
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Description
Problem Definition
Currently, Jira Service Desk allows users to turn off the notification of a specific ticket. Due to this action, the user may miss out some important updates.
Suggested Solution
Allow admin to decide whether to enable/disable this option for each project.
Why this is important
- In some cases, the company uses Jira Service Desk to support the internal users (employees). Thus, the management would like the employee to receive the notifications at all time.
Attachments
Issue Links
- mentioned in
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