Ability to disable "Don't notify me" option from the Portal and email

Problem Definition

Currently, Jira Service Desk allows users to turn off the notification of a specific ticket. Due to this action, the user may miss out some important updates.

Portal:

Suggested Solution

Allow admin to decide whether to enable/disable this option for each project.

Why this is important

• In some cases, the company uses Jira Service Desk to support the internal users (employees). Thus, the management would like the employee to receive the notifications at all time.