Summary

Users who are members of administration groups and doesn't have a JIRA license won't have permission to create issue via email.

Steps to Reproduce

1. Create a user with administrators group 
2. Then, add the user to Jira Service Desk project customer list.
3. Then, send an email to Jira Service Desk email request

Expected Results

Email create an issue

Actual Results

Failed to create issue . Error display :-

You are not authorized to access this Service Desk. 

Notes

• This is similar with  Administrators without JIRA access cannot access portal (https://jira.atlassian.com/browse/JSDCLOUD-5277) bug
• You won't be able to raise tickets on behalf of the user.