Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-5830

Allow Admin to Edit the Email Address of Portal-only Accounts

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • None
    • 3

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Definition

      Currently, site-admins do not have the permission to edit the email address of the portal-only accounts

      Suggested Solution

      As the portal-only accounts are not associate with the Atlassian Accounts, it should allow site-admins to edit the email address of the accounts

      Why this is important

      Currently, admin nor owner can change the email address of the accounts: JSDCLOUD-4346. One of these functionalities is needed as some users need to change the email address due to the change of domain name, etc.

            [JSDCLOUD-5830] Allow Admin to Edit the Email Address of Portal-only Accounts

            Andrew Knight added a comment -

            It's also important because when using the reporter domain field, email's containing capitals don't show up correctly, and it would be almost impossible to get every portal-only customer to review and edit their email.

            Thanks
            Andrew

            Andrew Knight added a comment - It's also important because when using the reporter domain field, email's containing capitals don't show up correctly, and it would be almost impossible to get every portal-only customer to review and edit their email. Thanks Andrew

              Unassigned Unassigned
              cteh Ting (Chiou Ting Teh)
              Votes:
              4 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: