Summary

Problem with adding inline images to a comment in Jira Service Desk when the issue is opened from the queue.

How to replicate

1. Open an issue from the queue (issue URL ends in projects/ABC/queues/custom/xxx/ABC-xxx).
2. Try to add an inline image to the comment by copy/paste.

Expected results:
You can add an inline image to the comment by copy/paste

Current results:
The image gets attached to the issue but the unsaved comment text is cleared, and the inline image is NOT added to the comment.

Workaround

Drag-and-drop the attachment.