Details
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Bug
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Resolution: Tracked Elsewhere
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Low
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None
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3
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Severity 3 - Minor
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Description
Summary
Problem with adding inline images to a comment in Jira Service Desk when the issue is opened from the queue.
How to replicate
- Open an issue from the queue (issue URL ends in projects/ABC/queues/custom/xxx/ABC-xxx).
- Try to add an inline image to the comment by copy/paste.
Expected results:
You can add an inline image to the comment by copy/paste
Current results:
The image gets attached to the issue but the unsaved comment text is cleared, and the inline image is NOT added to the comment.
Workaround
Drag-and-drop the attachment.
Attachments
Issue Links
- duplicates
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JSDCLOUD-5912 Attaching a screenshot in an issue from queue screen will refresh the browser content
- Closed