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Suggestion
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Resolution: Unresolved
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None
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190
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146
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Hello everyone,
Thank you for sharing this feedback and following this ticket.
We evaluated this ticket and understand the need to provide access to logged-in customers to access the System Dashboard. However, we will not be able to prioritise this at the moment as there are other items in the short term roadmap which are of higher priority. We will update you when we pick this up in our roadmap.
Raafi Mohammed, Product Manager, Jira Service Management
Some teams would like their System Dashboard to be accessible publicly too allow users to see what items are being worked on, review the roadmap, and vote/comment on items.
Non-logged in users are able to access the System Dashboard without issues however once a Service Desk customer logs in, they're redirected to the Customer Portal and that is all they can access. This feature request is asking to allow logged in Service Desk customers to be able to view the JIRA System Dashboard instead of being redirected to the Customer Portal like they are currently.
- is related to
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- Gathering Interest
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- Gathering Interest