JSD - Portal shows characters as plain unencoded html entities

XMLWordPrintable

    • Severity 3 - Minor

      Links with special characters like apostrophe show raw html entities. (double encoding problem?)

      We are using french language with default UFT-8 encoding.


      In service desk, create a request type with an apostrophe in the name

      Now access the service desk portal, you should see that links (or at least some) will display the apostrophe as raw html entities.

      For example a link will display

      Démande d'aide
      

      instead of

      Démande d'aide
      

      This is not great if a stakeholder should access the page and see this.


      btw, don't know why it says unreleased version below. We are on a cloud instance.

        1. jsd-encoding-portal.jpg
          85 kB
          Robert Hoffmann

            Assignee:
            Unassigned
            Reporter:
            Robert Hoffmann
            Votes:
            3 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: