Summary

When searching for Service Desk Request Types that have special characters, e.g., &, the special character is displays as &

Environment

Cloud

Steps to Reproduce

1. Create a Service Desk project
2. Go into the Service Desk project settings
3. Create a Request Type with a special character in the title e.g., & 'Help & Support'
4. Open the Service Desk Portal
5. Search for the specific Request Type

Expected Results

The Request Type should display correctly e.g., Help & Support

Actual Results

The Request Type is displayed incorrectly e.g., Help & Support

Workaround

Outside of not using special characters in a Request Type, there is no work around for this