Issues Created Outside SLA Work Week does not Observe SLAs

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      Summary

      SLA timers not starting for issues created outside SLA work week timers.

      Steps to Reproduce

      1. Create an issue outside of the defined work week time
      2. Observe the timer not working after work hours have started

      Expected Results

      SLA timer should begin count down once work hours has started

      Actual Results

      SLA timer does not begin count down once work hours has started

        1. Breach.PNG
          Breach.PNG
          14 kB

            Assignee:
            Matthew McMahon (Inactive)
            Reporter:
            Nursihah Amir (Inactive)
            Votes:
            13 Vote for this issue
            Watchers:
            29 Start watching this issue

              Created:
              Updated:
              Resolved: