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JSDCLOUD-17356
Allow email attribute to be case-insensitiveJSDCLOUD-18874
Dada manager settings load foreverJSDCLOUD-12354
Assets Automation: Unable to select Object Type/Schema in any Assets action if the schema has many Object Types or SchemasJSDCLOUD-12521
The user (not part of ticket) is able to add comments in existing ticket even if Jira.permission.comment.user permission is set to falseJSDCLOUD-11346
When using IP allowlist feature, the custom mail handlers do not open on Service ProjectsJSDCLOUD-10837
JSM permission validator asks to grant to "Service Project Customer - Portal Access" users all permissions including Assign and DeleteJSDCLOUD-18871
Error when creating a Jira service management space with "Share settings with an existing project" option.JSDCLOUD-18898
Increase the number of characters in Use text-to-speech fieldJSDCLOUD-18022
Project Summary link visible to Collaborator (Non-Licensed User) and redirects to “All Work” pageJSDCLOUD-18892
Creating a CSM space does not create any default queuesJSDCLOUD-18477
KB articles in Portal are in a fixed height iFrame resulting in double scroll bars on the page reducing usabilityJSDCLOUD-18877
The option to create a new label in a label field on a JSM Form is unavailable.JSDCLOUD-18745
Checking the status of a form on the JSM customer portal results in the status failing to translate into the expected language (e.g., German).JSDCLOUD-13934
add a comment on each approval action by each approver on JSM ticket when there are multiple approvals requiredJSDCLOUD-13459
SLA Reports show and calculates all breached issues in the project on present time/dayJSDCLOUD-6382
Labels field only provides suggestions from the system default Label field in the portalJSDCLOUD-18805
Error message for a Request Form that fails to submit is confusingJSDCLOUD-15115
Add automated assignment logic to User Fields in the rule builder, e.g. to use round robin assignment for the Approver fieldJSDCLOUD-12917
Form Checkbox Field is re-applying to default choice after submissionJSDCLOUD-18254
List not showing results when accessed for first timeJSDCLOUD-8335
Integrating Jira Service Desk with Confluence should allow you to link between Cloud sites with different domainsJSDCLOUD-6306
Add a REST API for Customer creation with invitation emailJSDCLOUD-17777
UI kit CSS occasionally fails to load in JSM as expected.JSDCLOUD-8217
Provide ability to turn on and off captcha in Customer PortalJSDCLOUD-18853
Creating an incident from Alert Manual trigger copies the Responders from the alertJSDCLOUD-12914
Chart fields for SLAs use UTC timezone instead of User or Default TimezoneJSDCLOUD-18844
Can not remove the former/deactivated user accounts from JSM Operations teamJSDCLOUD-18144
Sandbox data copy Operation Fails for Large issue-forms File Due to 8-Hour Processing Limit (FDC/Proforma)JSDCLOUD-8533
Ability to revoke portal only customers access via REST APIJSDCLOUD-18753
Dropdown tables in Forms overlapJSDCLOUD-18748
New project admins blocked by “add spaces to multi-space work” onboarding in List viewJSDCLOUD-15394
Disabling a Virtual Agent on a project does not remove the option to Chat with that team's Virtual Service Agent in the Help CenterJSDCLOUD-15635
Virtual Agent shows correct results with certain phrases but suddenly retracts themJSDCLOUD-15557
When using Extension for JSM, creating an issue causes requestProperties to not be populatedJSDCLOUD-18034
Notifications are sent to non-members of the team who are not added as membersJSDCLOUD-18235
Residual Team Membership Entries Cause Alerts to be Sent to Removed UsersJSDCLOUD-18677
Visual bug in tickets - while scrolling down comment is flickeringJSDCLOUD-18694
Setting a minimum length on a Form produces a misleading error message and inconsistent behavior for empty valuesJSDCLOUD-16831
Asset automation duplicated executionJSDCLOUD-1476
Unable to @mention Customer or Request ParticipantJSDCLOUD-11889
Improve the time it takes to add linked Jira issues to the Assets object viewJSDCLOUD-8652
Polling for issues to show sample issues, or perform the Created Request / Updated Request triggers sometimes fails if the issues are largeJSDCLOUD-18243
Text in Italics in Customer notificationJSDCLOUD-13138
Ability to restrict agents from Submitting/Creating Jira FormsJSDCLOUD-18678
Space admins cannot create SLA breach notifications since the action is restricted to global admins onlyJSDCLOUD-17474
Enable AI "Summarize Comment" button when accessing ticket from Filter resultsJSDCLOUD-9860
Ability to automatically upload the Insight DiscoveryJSDCLOUD-11027
Update "Import issue via JSON" documentation about ability to import JIRA Service Management comment visibility via JSONJSDCLOUD-10895
When issue created and commented via email , and it contain attachment with file name contain / character , the image failed to load in Description and comment fieldJSDCLOUD-10119
Update JSM Cloud REST API documentation for "Authentication" data
{"errorMessages":["jqlTooComplex"],"errors":{}}
[{"id":-1,"name":"My open issues","jql":"assignee = currentUser() AND resolution = Unresolved order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":true},{"id":-2,"name":"Reported by me","jql":"reporter = currentUser() order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":true},{"id":-4,"name":"All issues","jql":"order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-5,"name":"Open issues","jql":"resolution = Unresolved order by priority DESC,updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-9,"name":"Done issues","jql":"statusCategory = Done order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-3,"name":"Viewed recently","jql":"issuekey in issueHistory() order by lastViewed DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-6,"name":"Created recently","jql":"created >= -1w order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-7,"name":"Resolved recently","jql":"resolutiondate >= -1w order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-8,"name":"Updated recently","jql":"updated >= -1w order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false}]
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