Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-5037

Misleading option "Turn off this request's notifications" in the email when you are not subscribed

    XMLWordPrintable

Details

    Description

      When ticket is shared with Organization each person from Org received an email. There is an option in my email notification "Turn off this request's notifications", so I assumed that if I do not click on it, I will continue received the notifications which is not true as by default no one from organizations is subscribed to the ticket (only get an initial create notification)

      Attachments

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. I18N-3240 Misleading translation for "Notifications off"

          • Low - Low priority issues
          • Closed

          Suggestion - JSDSERVER-4570 Send Notifications to Service Desk Organization Members By Default

          • Gathering Interest
          derives

          FREE-1585 Loading...

          Activity

            People

              Unassigned Unassigned
              aromanenko ari (Inactive)
              Votes:
              7 Vote for this issue
              Watchers:
              12 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: