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  1. Jira Service Management Cloud
  2. JSDCLOUD-4986

Customize the Service Desk satisfaction survey labels

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      There's no option to change the service desk satisfaction survey labels ("Very poor", "Poor", "Neither good nor poor", "Good", "Very good")

      Suggested Solution

      Create an option to change the labels of the survey.

      Why this is important

      It would be good to have customized labels based on different needs.

        1. Screen Shot 2017-03-23 at 3.30.19 PM.png
          Screen Shot 2017-03-23 at 3.30.19 PM.png
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            Unassigned Unassigned
            foselame Francisco Oselame (Inactive)
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              Created:
              Updated: