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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-4986

Customize the Service Desk satisfaction survey labels

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Details

    • Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
    • None
    • None
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    • 51
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      There's no option to change the service desk satisfaction survey labels ("Very poor", "Poor", "Neither good nor poor", "Good", "Very good")

      Suggested Solution

      Create an option to change the labels of the survey.

      Why this is important

      It would be good to have customized labels based on different needs.

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              Unassigned Unassigned
              foselame Francisco Oselame (Inactive)
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              Dates

                Created:
                Updated:

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