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  1. Jira Service Management Cloud
  2. JSDCLOUD-4986

Customize the Service Desk satisfaction survey labels

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      There's no option to change the service desk satisfaction survey labels ("Very poor", "Poor", "Neither good nor poor", "Good", "Very good")

      Suggested Solution

      Create an option to change the labels of the survey.

      Why this is important

      It would be good to have customized labels based on different needs.

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              Unassigned Unassigned
              foselame Francisco Oselame (Inactive)
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              Dates

                Created:
                Updated: