Details
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Suggestion
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Resolution: Timed out
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0
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2
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Description
Hi Everyone,
Thank you for previously raising this feature request and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.
Thank you again for providing valuable feedback to our team!
Anchal Chopra
Jira Service Management Cloud team
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
At the moment, when a request is created, the request will only show the request type icon and would not display the request type name. Without a request name, users tend to confuse to what kind of request type typically when an approval is required.
Suggested Solution
Add the request name together with the request type icon.
Why this is important
Avoid confusion on request types required for a user to approve.
Attachments
Issue Links
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