Option to display Request Type name in portal request view

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    • Type: Suggestion
    • Resolution: Unresolved
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    • Component/s: None
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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      At the moment, when a request is created, the request will only show the request type icon and would not display the request type name. Without a request name, users tend to confuse to what kind of request type typically when an approval is required.

      Suggested Solution

      Add the request name together with the request type icon.

      Why this is important

      Avoid confusion on request types required for a user to approve.

            Assignee:
            Unassigned
            Reporter:
            Nabil
            Votes:
            20 Vote for this issue
            Watchers:
            14 Start watching this issue

              Created:
              Updated: