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  1. JIRA Service Desk Server
  2. JSDSERVER-4803

Option to display Request Name in portal request view

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    Details

    • Type: Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • UIS:
      1
    • Support reference count:
      1
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      At the moment, when a request is created, the request will only show the request type icon and would not display the request type name. Without a request name, users tend to confuse to what kind of request type typically when an approval is required.

      Suggested Solution

      Add the request name together with the request type icon.

      Why this is important

      Avoid confusion on request types required for a user to approve.

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              Assignee:
              Unassigned
              Reporter:
              nmohdkhalid Nabil Fikri Mohd Khalid
              Votes:
              16 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated: