Uploaded image for project: 'Jira Service Desk Cloud'
  1. Jira Service Desk Cloud
  2. JSDCLOUD-4609

Ability to update Customer request via REST API

    XMLWordPrintable

    Details

    • Type: Suggestion
    • Status: Open (View Workflow)
    • Resolution: Unresolved
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support reference count:
      5
    • UIS:
      1

      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      At the moment, it's possible to create a customer request via REST API as per this page. However, it's not possible to update/edit existing requests

      Suggestion

      Add the ability to update existing requests. This should be able to edit things like Request type

        Attachments

        1. JN0-634-dumps.pdf
          407 kB
        2. M9550-752 dumps.pdf
          296 kB

          Issue Links

            Activity

              People

              Assignee:
              Unassigned
              Reporter:
              ywoo Yit Wei Woo
              Votes:
              19 Vote for this issue
              Watchers:
              17 Start watching this issue

                Dates

                Created:
                Updated: