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  1. Jira Service Management Cloud
  2. JSDCLOUD-4609

Ability to update Customer request via REST API

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      At the moment, it's possible to create a customer request via REST API as per this page. However, it's not possible to update/edit existing requests

      Suggestion

      Add the ability to update existing requests. This should be able to edit things like Request type

              Unassigned Unassigned
              ywoo Yit Wei
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                Created:
                Updated: