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  1. Jira Service Management Data Center
  2. JSDSERVER-4609

Ability to update Customer request via REST API

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Details

    • Suggestion
    • Resolution: Unresolved
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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      At the moment, it's possible to create a customer request via REST API as per this page. However, it's not possible to update/edit existing requests

      Suggestion

      Add the ability to update existing requests. This should be able to edit things like Request type

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              Unassigned Unassigned
              ywoo Yit Wei
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              Dates

                Created:
                Updated:

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