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  1. Jira Service Management Cloud
  2. JSDCLOUD-4561

Customizable agents name in Customer Portal.

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be great to have the option to customize the agent's name seen by customers through the customer portal.

      Sometimes you want to display the full user name in JIRA but just the first name in customer portal.

              Unassigned Unassigned
              aschneider@atlassian.com Adalberto Schneider
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