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  1. Jira Service Management Data Center
  2. JSDSERVER-4561

Customizable agents name in Customer Portal.

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    • Suggestion
    • Resolution: Low Engagement
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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It would be great to have the option to customize the agent's name seen by customers through the customer portal.

      Sometimes you want to display the full user name in JIRA but just the first name in customer portal.

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          Suggestion - JSDCLOUD-4561 Customizable agents name in Customer Portal.

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              Unassigned Unassigned
              aschneider@atlassian.com Adalberto Schneider
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