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  1. Jira Service Management Cloud
  2. JSDCLOUD-4365

Ability to add Help Center Logo into email template

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      With the recent enhancements to allow them to be customized (which are fantastic), it no longer adds our logo to the footer.

      Suggested Solution

      Create a variable called "Help Center Logo" which will allow customer to use it in the template window.

      Workaround

      When using it on HTML mode, just insert the following tag with the link to your logo:

      <img src="https://www.enterpriseirregulars.com/wp-content/uploads/2011/02/atlassian-rockercharlie.png">

        1. Screen Shot 2016-10-07 at 13.50.18.png
          Screen Shot 2016-10-07 at 13.50.18.png
          284 kB

            Unassigned Unassigned
            ediel Elisa [Atlassian]
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              Created:
              Updated:
              Resolved: