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  1. Jira Service Management Cloud
  2. JSDCLOUD-4365

Ability to add Help Center Logo into email template

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      With the recent enhancements to allow them to be customized (which are fantastic), it no longer adds our logo to the footer.

      Suggested Solution

      Create a variable called "Help Center Logo" which will allow customer to use it in the template window.

      Workaround

      When using it on HTML mode, just insert the following tag with the link to your logo:

      <img src="https://www.enterpriseirregulars.com/wp-content/uploads/2011/02/atlassian-rockercharlie.png">

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          is related to

          Suggestion - JSDCLOUD-218 As an Admin I want to be able to customize the Service Desk notifications' subject, content and format

          • Closed

          Suggestion - JSDSERVER-4365 Ability to add Help Center Logo into email template

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              Unassigned Unassigned
              ediel Elisa [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: