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  1. Jira Service Management Cloud
  2. JSDCLOUD-4247

Add ability to organise request types in sub group

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    • Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      When customer has a certain number of request types it would be nice if JIRA can support organising request types in sub group.

      Suggested Solution

      Add ability to support hierarchical structure for request type group.

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              Unassigned Unassigned
              cmao Chen Mao (Inactive)
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              Dates

                Created:
                Updated: