Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-4247

Add ability to organise request types in sub group

XMLWordPrintable

    • 4
    • 26

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      When customer has a certain number of request types it would be nice if JIRA can support organising request types in sub group.

      Suggested Solution

      Add ability to support hierarchical structure for request type group.

              Unassigned Unassigned
              cmao Chen Mao (Inactive)
              Votes:
              93 Vote for this issue
              Watchers:
              53 Start watching this issue

                Created:
                Updated: