Allow creating nested Request Types and Request Type Groups to show in customer portal

XMLWordPrintable

    • 13
    • 12

      At the moment Jira Service desk only allows creating one layer of Groups for Request Types;

      So currently there only 2 layers - Group and Request Types inside the groups.

      What is being suggested in this feature request is that there are 3 layers, so that Customers are able to nest Groups and Request Types inside upper level Groups as follows:

       

       

       

       

        1. Screen Shot 2018-01-25 at 11.41.29 am.png
          Screen Shot 2018-01-25 at 11.41.29 am.png
          125 kB
        2. 图片.png
          图片.png
          4 kB

            Assignee:
            Sushant Koshy
            Reporter:
            Sergey (Inactive)
            Votes:
            70 Vote for this issue
            Watchers:
            30 Start watching this issue

              Created:
              Updated: