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  1. Jira Service Management Data Center
  2. JSDSERVER-4247

Add ability to organise request types in sub group

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    • Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      When customer has a certain number of request types it would be nice if JIRA can support organising request types in sub group.

      Suggested Solution

      Add ability to support hierarchical structure for request type group.

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              Unassigned Unassigned
              cmao Chen Mao (Inactive)
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              Dates

                Created:
                Updated:

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