"Raise this request on behalf of" for customers

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Current State:

      Agent-Only Restriction: Only licensed Jira Service Management agents (or internal users with the Modify Reporter permission) can create requests on behalf of someone else.

       

      Proposed Future State:

      Allow customers to raise requests on behalf of other customers

        1. Raise on Behalf Of.mp4
          13.35 MB
          Simon Bradford

              Assignee:
              Unassigned
              Reporter:
              Will Balson
              Votes:
              414 Vote for this issue
              Watchers:
              200 Start watching this issue

                Created:
                Updated: