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  1. Jira Service Management Cloud
  2. JSDCLOUD-3917

Create a Linked Issue Screen

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Product team update 20 November 2024

      Hi all,

      Jira recently shipped the new 'Jira issue create experience'. 

      This is not yet available in JSM as it does not pre-populate the fields in the linked issue with data from the original. We understand this is important functionality and so we are delaying implementing the new experience in JSM until this gap has been addressed.

      More information can be found here.

      Please vote for this suggestion (and comment below) if you would like to see JSM use the new experience.

      Kind regards,

      Sam Knight

      Problem Definition

      Currently, Create Linked Issue Screen only shows the system default fields and required fields as per field configurations.

      Suggested Solution

      1. Add the ability to reorder the fields in the Create linked issue screen, such as the Copy attachments checkbox.
      2. Allow configuring Create Linked Issue Screen like Create/Edit/View Issue screens.
      3. Create Linked Issue Screen should show all the fields as Create Issue screen.

      Why this is important

      This is causing JSDCLOUD-5650

      Original request

       Hi,
      It would be great if we could customize the Create a Linked Issue Screen, similar to what we do when creating a screen to an issue type.

              rcrossman@atlassian.com Rachel Crossman (Inactive)
              f85982744a00 Chris Moreira
              Votes:
              574 Vote for this issue
              Watchers:
              293 Start watching this issue

                Created:
                Updated: