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  1. Jira Service Management Cloud
  2. JSDCLOUD-390

Ability to search by reference ID in Customer Portal

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Improve the ability to search by reference ID(Isuee Key) in Customer Portal as you can see on the following screenshot:

        1. request_by_reference.png
          request_by_reference.png
          39 kB

            jhansen@atlassian.com Joshua Hansen
            hlechner HenriqueA
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