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  1. Jira Service Management Cloud
  2. JSDCLOUD-3836

As a Service Desk Admin, I would like to blocklist certain email address from creating issues

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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      In Server, if you want to blocklist a spam email, then you have to mark it as spam from the mail server itself. However, in Cloud there is no access to the server itself to block email addresses because they are owned by Atlassian.

      Suggestion

      Allow JIRA admins to set emails as spam from JIRA Service Desk itself, by having a list of blocked email addresses.

      Workaround

      Use a different email address with your custom domain to control blocked email addresses from the server end.

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              Assignee:
              jdcruz Jason D Cruz
              Reporter:
              mriza Mohamed Riza (Inactive)
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              90 Start watching this issue

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