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  1. Jira Service Management Cloud
  2. JSDCLOUD-3680

As a Service Desk administrator, I would like to restrict knowledge bases access to specific customers

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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Currently, every customer can have access to any knowledge base linked to a Service Desk project. We can restrict access so that customers can only see Service Desk where they have the Customers role but we cannot do the same for knowledge bases.

      Suggested Solution

      As a Service Desk administrator, I would like to restrict access to a service desk knowledge base from customers that are not part of this Service Desk.

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              Assignee:
              6cf75f652d57 Joseph
              Reporter:
              eratsimiala Manu
              Votes:
              4 Vote for this issue
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              3 Start watching this issue

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                Created:
                Updated: