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Suggestion
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Resolution: Duplicate
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None
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Can the issue # (helpdesk-XXX) be referenced at the beginning of the ticket in the customer portal when in request view? The user would like to call out the ticket number without having to click on the issue and open it
- is duplicated by
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JSDCLOUD-1777 Customer portal/My requests does not show issue number
- Closed
- is related to
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JSDSERVER-368 Referencing customer Issue numbers in My requests area
- Closed