Referencing customer Issue numbers in My requests area

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: Customer Portal
    • None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Can the issue # (helpdesk-XXX) be referenced at the beginning of the ticket in the customer portal when in request view? The user would like to call out the ticket number without having to click on the issue and open it

            Assignee:
            Unassigned
            Reporter:
            Katie O'Hern
            Votes:
            3 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: