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  1. Jira Service Management Data Center
  2. JSDSERVER-368

Referencing customer Issue numbers in My requests area

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Can the issue # (helpdesk-XXX) be referenced at the beginning of the ticket in the customer portal when in request view? The user would like to call out the ticket number without having to click on the issue and open it

            Unassigned Unassigned
            6a8d34554120 Katie O'Hern
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              Created:
              Updated:
              Resolved: