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  1. Jira Service Management Data Center
  2. JSDSERVER-368

Referencing customer Issue numbers in My requests area

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Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Can the issue # (helpdesk-XXX) be referenced at the beginning of the ticket in the customer portal when in request view? The user would like to call out the ticket number without having to click on the issue and open it

      Attachments

        Issue Links

          is duplicated by

          Suggestion - JSDSERVER-1777 Customer portal/My requests does not show issue number

          • Closed

          DESK-4419 Loading...

          relates to

          Suggestion - JSDCLOUD-368 Referencing customer Issue numbers in My requests area

          • Closed

          Activity

            People

              Unassigned Unassigned
              6a8d34554120 Katie O'Hern
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              3 Vote for this issue
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              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync