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Details

Type: Suggestion
Resolution: Unresolved
Component/s: Customer Portal - Help Center, Request Type Configuration
Labels:
- iwt

UIS:
34
Support reference count:
3
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Description

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

As an administrator I would like to restrict which request types would be available for customers by groups of customers.

Attachments

Issue Links

is duplicated by

JSDCLOUD-4482 Ability to display different Request types per group

Closed

is related to

JSDSERVER-3665 Customize the request types available by customer groups in Customer Portal.

Closed

relates to

JSDCLOUD-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal

Closed

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(3 mentioned in)

Activity

People

Assignee:: Sushant Koshy

Reporter:: Adalberto Schneider

Votes:: 96 Vote for this issue

Watchers:: 68 Start watching this issue

Dates

Created:: 13/Apr/2016 9:45 PM

Updated:: 17/Nov/2023 2:12 AM