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  1. Jira Service Management Cloud
  2. JSDCLOUD-4482

Ability to display different Request types per group

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Because different people use the same Service Desk it would be nice to display request types based on the current user. A setting per Request type should be sufficient to configure this.

      I found this plugin which offers this functionality. I think this should be a core feature.

      https://intenso.atlassian.net/wiki/display/SPFJSD/Hide+request+type+for+group

              Unassigned Unassigned
              79813fab7926 Jasper Knops
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