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  1. Jira Service Management Cloud
  2. JSDCLOUD-4482

Ability to display different Request types per group

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Because different people use the same Service Desk it would be nice to display request types based on the current user. A setting per Request type should be sufficient to configure this.

      I found this plugin which offers this functionality. I think this should be a core feature.

      https://intenso.atlassian.net/wiki/display/SPFJSD/Hide+request+type+for+group

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          duplicates

          Suggestion - JSDCLOUD-3665 Customize the request types available by customer groups in Customer Portal.

          • Gathering Interest
          is related to

          Suggestion - JSDSERVER-4482 Ability to display different Request types per group

          • Gathering Interest

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              Unassigned Unassigned
              79813fab7926 Jasper Knops
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