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Suggestion
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Resolution: Unresolved
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1
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4
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
Only JIRA Agile , have the feasibility to set "Original Estimate" time . Then , it will be running to count how many hours or minutes remaining . However , there's no options to add the field to JIRA Service Desk customer portal.
Suggested Solution
Provide option to add "Original Estimate" field to Customer Portal
- is related to
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JSDSERVER-3518 Add "Original Estimate" field to Customer Portal
- Gathering Interest
- relates to
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JSDCLOUD-86 Several picker field types can't be added to a request type
- Future Consideration