Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-3334

Filtering requests by status on customer portal

XMLWordPrintable

    • 0
    • 19

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a customer I would like to filter my requests by real status (not only open/closed) so I can more easily find request that are waiting for my actions.

       

      UPDATE by JSM product team | 22 Apr 2021 :

      This is shipped to all JSM cloud customers. 

        1. filtering.png
          filtering.png
          27 kB
        2. image-2021-04-19-15-34-33-370.png
          image-2021-04-19-15-34-33-370.png
          18 kB
        3. screenshot-1.png
          screenshot-1.png
          55 kB

            6cf75f652d57 Joseph
            1ab5f553d0b7 Marcin Żochowski
            Votes:
            140 Vote for this issue
            Watchers:
            79 Start watching this issue

              Created:
              Updated:
              Resolved: