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  1. Jira Service Management Cloud
  2. JSDCLOUD-3334

Filtering requests by status on customer portal

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a customer I would like to filter my requests by real status (not only open/closed) so I can more easily find request that are waiting for my actions.

       

      UPDATE by JSM product team | 22 Apr 2021 :

      This is shipped to all JSM cloud customers. 

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              6cf75f652d57 Joseph
              1ab5f553d0b7 Marcin Żochowski
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