Filtering requests by status on customer portal

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a customer I would like to filter my requests by real status (not only open/closed) so I can more easily find request that are waiting for my actions.

       

      UPDATE by JSM product team | 22 Apr 2021 :

      This is shipped to all JSM cloud customers. 

        1. filtering.png
          27 kB
          saskabush
        2. image-2021-04-19-15-34-33-370.png
          18 kB
          Joseph
        3. screenshot-1.png
          55 kB
          Marcin Żochowski

            Assignee:
            Joseph (Inactive)
            Reporter:
            Marcin Żochowski
            Votes:
            140 Vote for this issue
            Watchers:
            78 Start watching this issue

              Created:
              Updated:
              Resolved: