Notify user when issue is not created by email

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    • Type: Suggestion
    • Resolution: Duplicate
    • Component/s: Email - Incoming
    • None

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Service Desk should send an reply with the processing log error when an issue fail to be created by email.

      Suggested Solution

      Send the error to the user when the issue is not created.

      Workaround

      Check the processing log on Service Desk and check the error message.

            Assignee:
            Unassigned
            Reporter:
            Henrique Freitas (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: